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Student Care Associate -(District7) (District 1) IvyPrep HCM

Mô tả công việc

Reporting to ACM, an SCA’s responsibilities include but not only limited to the followings:

1.Classroom support:

Support teachers:

o Give preliminary information on the students’ level and the class’s characteristics at the beginning of the course

o Support teachers in class assigned

Classroom preparation: Make sure the facility, materials, laptops and other tools ready for the class; Deal with technical and admin issues in the classroom

Student homework: Distribute homework to students via the online platform ECO and make sure students homework are graded by either teachers, teaching assistants, your student care officers

Student data input: manage data of students and classroom assigned (name, age, class, photo, homework grade, classroom attendance, mock test scores, progress test scores)

Tests: Administer progress tests, adhoc mock tests, and placement tests on ECO system

2.Student care:

Student performance and individual academic plan: Fully aware of each student’ progress in the classroom and be able to provide academic feedback and develop an academic plan the student

Tutorials and make-up classes: Arrange extra sessions as regulated when students need further support from the school or when they are absent from class.

Student activities: coordinate with teachers, teaching assistants to organize activities to improve students' skills and commitment to IvyPrep Education

3.Parent communications:

Student report: Approve online report after each class sent to parents, mid and final reports of the class to the parents; and call parents 3 times during one course to communicate about students’ progress.

Re-enrollment: Clase re-enrollment sales for the students to get into the next course

4. Campus-wide activities: support ACMs and ACs in organizing activities

Working Time: Shift working:

8 AM - 5 PM

1 PM - 9PM, Not over 48 hours/week

Working Place: IvyPrep Nguyễn Thị Thập:

34-36 Nguyễn Thị Thập Street, Him Lam Residental, Tân Hưng Ward, District 7

IvyPrep Đinh Tiên Hoàng:

129 – 131 Đinh Tiên Hoàng Street, Đa Kao Ward, District 1

Yêu cầu công việc

Bachelor degree, preferred in education

Great understanding of the products and strong academic education background

Good written and verbal communication skills in both English and Vietnamese (IELTS Score 6.0 at least)

Excellent communicative skills when working with both students and parents.