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Sales Support cum Document Staff

Job requirement

1. Sales Support:

- Preparing quotation.

- Receiving order, sales contract from customers.

- Answering customers’ calls.

- Processing customer’s orders.

- Following up the orders and delivery status and ensure all the delivery deadlines are met.

- Handling customer’s complaints and quality issues; providing feedback and explaining customer’s requirement.

- Generate Sales Reports.

2. Document Staff:

- Preparing required shipping documents for the shipments as Commercial invoice, Packing list, Sales constract, Customs declaration, Certificate of Origin.

- Liaising with the shipping companies to place the booking, send SI and VGM to forwarder company in time.

- Contacting to trucker to pick up goods.

- Working with warehouse for delivery arrangement.

- Monitoring shipment schedules, check arrival times of the shipments.

- Sending document to customers for their receiving of the goods.

Job requirement

. More than 2 years order processing experience and make the shipping document

. Have knowledge in logistic or export process

. Carefull, patient, pleasant and be able to work independently

. A keen sense of responsibility and enthusiation

. Able to communicate in English

. Good communication skills

. Long-term commitment to the company.