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Merchant Partnership Manager

Công Ty Cổ Phần DayOne
Updated: 21/05/2020

Employment Information

Benefits

  • Laptop
  • Chế độ bảo hiểm
  • Đồng phục
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Phụ cấp thâm niên
  • Nghỉ phép năm

Job requirement

  • Approach and secure new merchants to join Got It

  • Building and maintaining relationships with merchants and key personnel within.

  • Conduct business reviews to ensure clients are satisfied with their sales and services.

  • Communicate to merchants via newsletters and phone conversations

  • Attend meetings with clients to build relationships with existing accounts.

  • Work closely with internal teams (Sales, Accounting, CS, PD team)

  • Escalate and resolve areas of concern as raised by merchants and clients.

  • Carrying out merchant satisfaction surveys and reviews.

  • Monitoring company performance against service level agreements and flagging potential issues.

  • Ensuring account managers are aware of changes within merchants.

  • Passing leads to the merchant team and following up on progress.

  • Liaising with internal departments to ensure merchant and client needs are fulfilled effectively

  • Provide ideas and execute the marketing campaign between Got It and the merchant

  • Conduct promotion reviews to ensure clients are satisfied with the campaigns.

  • Attend meetings with clients to build relationships with existing accounts.

  • Work closely with internal teams (Sales, Accounting, CS, PD team)

Job requirement

Knowledge:

  • Strong interpersonal skills and an ability to build rapport with customers.

  • Previous merchant relationship experience/ marketing field or brand management is desired as is an organized approach to work.

  • Hardworking with a strong work ethic.

  • Previous experience working as a client relationship manager or a track record of managing client relationships.

  • Strong written and verbal communication skills;

  • English language skills

Personality:

  • Strategic; Visionary; Creative; Always

  • Learning attitude

  • Persistent; Passionate; Proactive; Innovative; Progressive; Hard working

  • Attention to Details; Quality Control.

More Information

  • Age: Unlimited
  • Job type: Permanent

Company Overview

GOT IT

https://www.gotit.vn/ Number of employees: 50

Got It is the very first mobile eGift voucher management system in Vietnam.  We combine up to date technology and innovation with quality sales,... View more

Merchant Partnership Manager

Công Ty Cổ Phần DayOne