Work location: Ho Chi Minh
Salary:
Industry: Sales / Business Development , Food & Beverage (F&B)
Deadline to apply:
Level: Experienced (Non - Manager)
Sales & Account Management
Meet monthly sales and profit targets.
Visit at least 15 customers per week including hotels, restaurants, cafes, and food processors.
Develop new customers and grow existing accounts.
Build strong, long-term relationships with key contacts (chefs, purchasing, F&B managers, general managers).
Proactively follow up by email and digital platforms to ensure customer satisfaction.
Introduce CFF products and solutions, understand customer needs, and close deals.
Fill in tender lists, prepare quotations, and manage customer orders.
Support customer service with accurate order handling and delivery coordination.
Handle customer complaints about product quality, delivery, etc.
CRM & Reporting
Maintain accurate customer records and updates on digital CRM platforms.
Monitor competitors and customer feedback, compile and analyze data.
Prepare and submit reports on time as requested by management.
Be proactive and organized, using Excel and reporting tools for tracking sales and performance.
Debt Collection Support
Assist accounting to collect outstanding payments (only when customers have paid off).
Prospection & Business Development
Engage in active prospection by phone, in-person visits, and networking.
Present and promote new products effectively to potential clients.
Event Participation
Join and interact with customers at all events related to brand promotions.
Be prepared to attend evening events with suppliers and customers when necessary.
During trade visits in the market, ensure supplier agenda and objectives are supported and followed.
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