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Interpreter - Korean (Temp 8 months)

Mô tả công việc

1. Assist Korean patient during their visit at FV

- Welcome and guild new Korean patient

- Help them to fill registration form

- Guild them to use the patient card and advice them to book appointment before coming

- Assist Korean patient during their visit at FVH

- Support FVH information for Korean patients

- Escort patient to go to the right department for consultation

- Escort patient for doing the test that prescript by doctor

- Escort patient for buying the medicine if any

2. Translation/ interpretation

- Translate between doctor and patients and vice versa:

- Translate what patients said about her/ his disease

- Translate all information about the diagnosis/ treatment given by doctor

- Interpreter all information (Admission procedure, insurance, pre- op, discharge, re-consultation, medication…) provided by FVH staffs to Korean patients

- Translate all notice or information when required

3. Phone duty

- Responsible for handling a duty phone

- Responsible for interpreting between FVH staffs and Korean patients when needed (especially during the night and the weekend)

4. Others task

- Report

- Make weekly report of translating and interpreting activities

- Undertake other tasks as may be required from time to time by Korean Patient Coordinator and Patient Services Manager

- Work with Marketing department to check the brochures, advertisements, which were translated into Korean language

Yêu cầu công việc

1.     Qualification: Collegues Degree

2.     Experience: At least 3 year experienced as similar position

3.     Skills and knowledge:

-          Strong network with internal and external organizations

-          Worked successfully with a diverse group of people

-           Mastery of organizational skills

-          Have the sense of Customer Service

-          Ability to work under pressure and in an environment of a multi-national culture

-          Mastery of effective communication skills to impact and influence people

4.     Foreign language(s):

-          Korean native or (fluent)

-          Knowing English or French is an advantage

Phúc lợi

Bảo hiểm theo quy định, Đồng phục, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Chế độ nghỉ phép