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Inbound Operation Manager

Mô tả công việc

Position: Inbound Operation Manager - Travel

Job Code: 28254

Responsibility

<Report Line : General Manager, Manager, Deputy Manager ><Team Member: 10 persons><Number of Subordinates: 10 persons >

<Products: Travel service ><Clients: Corporate Travel service Agency><Saturday Working: no >

<Job Responsibilities>

  • Develop programs and tour management
  • Arrange to manage the service and tour operation process, supervise the implementation process to ensure all activities go smoothly. Coordinate with relevant departments and partners to promptly handle arising situations
  • Build and managing data of suppliers, exploiting and finding new partners with potentials to select partners to provide the best services
  • Propose the direction of cooperation with suppliers in order to get the best price and service, agent discount policy
  • Develop tools to evaluate customer satisfaction on quality, Tour services
  • Build and manage a team of professional guides and collaborators to meet work requirements
  • Combine with travel service providers to join free sales channels on the travel floor
  • Lead the control, implementing the contract implementation process with suppliers and guides
  • Lead the development of tour operation and customer care procedures
  • Maintain intimacy, stick with partners, agents, travel companies
  • Cooperate closely with the accounting department, closing and paying monthly debts with partners and guides, ensuring the process of buying and selling services with a valid and close partner
  • Submit reports and monthly planning department activities

- Working Time: 9:00-17:30 (Monday - Friday)

- Monthly Salary: 1,000–1,400USD

Yêu cầu công việc

  • Bachelor degree
  • 4-5 years management experience in Travel or Hospitality industry
  • Gender: Male preferred
  • Age: Upper 30
  • Language skills: English at Business level
  • Oversea experiences, have wide network in Travel industry (specialize in Inbound tour from Europe)

Phúc lợi

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