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Human Resources Manager (Pre-Opening)

Job requirement

Position Summary

This position is in charge of all HR operations of The Grand Ho Tram, which included but not limit for recruitment, compensation and benefit management, HR software & system, and whole pack of various items of benefit for the local and the expat. This position is a key assistance to DHR in setting up the HR system and matrix of the property at the stage of pre opening. This one is a representative of HR department in working with other functional manager and peers to run the HR management system properly in compliance with HR policies, practices and procedures, as well as within the framework and intent of the standard of The Grand Ho Tram.



  • Design the recruitment critical path.
  • Work with departments for headcount and job requirements.
  • Plan recruitment plans and budget including recruitment events, career days
  • Can optimize the current manning of current hotel with required manning for new hotel
  • Plan & execute mass recruitment successfully to meet the deadline.
  • Coordinate with HODs for required pre-opening training per operation requirements & government requirements.
  • Supervise and carry out overall provision of Human Resources services such as recruitment, training, compensation & benefits, policies, regulations, programs and admiration activities of security and driver team.
  • Carry out the internal and external recruitment and placement activities for The Grand Ho Tram to include university, colleges, local nationals and expatriates.
  • Assist DHR to plan, directs and administers, employee benefit programs such as social & medical insurance, um-employment insurance, workmen compensation insurance and other plans in accordance with procedures as regulated by the insurance authorities and the Company
  • Assist DHR to prepare and communicate information to employees about benefit and compensation programs, procedures, changes and regulatory disclosures.
  • Assist DHR to control and manage monthly payroll, to ensure about accuracy and smooth processing of salary counting and payment, included all items of earning & deductions
  • Ensure wage and benefits surveys are completed on an annual basis. Provide updated information about compensation & benefit benchmark upon requested.
  • Assist DHR to manage working time and scheduling system to ensure productivity of manning capital.
  • Assist DHR to manage master HR software and propose solution to improve effectiveness of the system.
  • Assist DHR to assist other department personnel in the management and as a bridge between the General Manager and employees of the Company
  • Be a representative of HR in working with the local labor authorities and HR community in relevant matters of compensation & benefit.
  • Ensure all HR activities are relevant and updated with related laws  such as Labor on Trade Union,  PIT, Insurance …

Job requirement


  • Bachelor degree and a higher education completed required.
  • Experience in per-opening recruitment, critical path, budget planning.
  • Four years of experience as a HR operation manager in the international Hotel/Resort or hospitality industry preferred.
  • Well understand the hospitality labor market , especially Ba Ria Vung Tau area. 
  • Knowledgeable in local practices and policies for benefits and compensation.
  • Good connection & relations with local authorities of insurance & personal income tax
  • Strong HR systems and process acumen.
  • Experience in HR system set up or upgrade project preferred
  • Ability to communicate fluently in the English and Vietnamese language of the workplace both verbally and nonverbally. 
  • Exceptional and professional communication & presentation skills, both oral and written.
  • Recognized experience in hiring, training and empowering employees who are also held responsible and given consistent feedback.
  • Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
  • Well organized, multitask, detail oriented, problem solving.
  • Must present a well-groomed appearance.
  • Ability to act and understand a sense of urgency.
  • Must be able to work self-directed, handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines with particular attention to detail.
  • Excellent guest service skills.  Must have the ability to respond to handle difficult or stressful situations with tact and diplomacy
  • Microsoft knowledge is required.