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Customer Care Executive

Job requirement

  • Generate multiple call telephone console and route calls to the appropriate person or location.
  • Provide general information on services offered by the hospital
  • Direct guests, patients, relatives and vendors to the appropriate department/ staff
  • Receive complaints and feedback from customers.
  • Process payments from patients for co-pays and uninsured visits
  • Other assigned duties shall be discussed on the interview

Job requirement

  • Bachelor’s Degree in English/Hotel management/tourism or related.
  • Conversant in English both oral and written.
  • Preferably with 1 – 2 years of experiences
  • Good interpersonal and communication skills
  • Be able to work under high pressure

Benefits

Bảo hiểm theo quy định, Du Lịch, Phụ cấp, Đồng phục, Thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Phụ cấp thâm niên, Chế độ nghỉ phép