Nơi làm việc: Hồ Chí Minh
Mức lương:
Ngành nghề: Vận chuyển / Giao nhận / Kho vận , Xuất nhập khẩu , Dịch vụ khách hàng
Hạn chót nộp hồ sơ:
Cấp bậc: Nhân viên
Kinh nghiệm:
Handled customer inquiries via inbound/outbound calls and live chat, delivering prompt, accurate, and satisfactory solutions to their concerns and service requests.
Managed international shipments between Vietnam and global destinations, ensuring smooth coordination and timely delivery.
Consulted customers to understand their specific needs and provided clear guidance on export/import policies, special handling requirements, and compliance matters.
Enhanced customer experience at SF International Express by demonstrating professionalism, empathy, and a strong service mindset in every interaction.
Offered expert advice on suitable customs declaration types, Incoterms, and clearance procedures to facilitate efficient cross-border logistics.
Collaborated closely with supervisors to optimize daily workflows, improve operational efficiency, and reduce overall lead times.
Development Opportunities: Advanced training to enhance skills and expertise.
Career Growth: In-depth training with a clear career progression path.
Salary & Bonus: Competitive income with performance-based and project-based bonuses.
Benefits: Full social, health, and unemployment insurance, along with paid leave as per regulations.
Insurance Contribution: 85% of the official salary covered for insurance.
Health Insurance: 24/7 healthcare insurance for full-time employees.
Annual Health Check-ups: Regular medical check-ups every year.
Company Culture: Team building activities, corporate events, and a dynamic, creative work environment.
Salary Review: Annual salary evaluation based on performance.
https://www.sf-international.com/vn/vi/ Tổng số nhân viên: 100-499