Commercial Manager

Get to know the Role:

• Responsible for all top-line/revenue related activities of the business.
• Identify, develop and operationalise commercially viable opportunities/partnerships in support of the business.
• Devise and execute marketing and sales campaigns/promotions.
• Analyse data to quickly understand trends in supply and user demand

The day-to-day activities:

• The Commercial Manager is responsible for the constant growth of the business while tackling challenges and shifting trends.
• Applicants must demonstrate exemplary project management, negotiation, market research, and typically marketing skills.
• Specifically, the role will oversee marketing and driver performance efforts of the business by using analytics and insights gathered from data and relationship management opportunities.
• This role requires a good balance of interpersonal and analytical skills to derive deeper understanding of driver psychology, behaviour patterns and commercial trends.
• The Commercial Manager is a people-person skilled at satisfying customers, managing large teams with keen business sense.
• Develop pricing and marketing strategy, translating it into campaigns and oversee execution to improve branding and sales.
• Develop and implement driving performance and monitoring strategies to improve productivity, brand loyalty and lifetime value of hirers.
• Drive the data insights by working with the Insights team to build a framework to derive understanding of drivers, market trends and use that information effectively.
• Oversee and groom a team of driver performance associates in ensuring a high standard of customer service is delivered to drivers.
• Manage relationship with the data insights team.

The must haves:

• Degree Holder
• Fluent in written and spoken English
• At least 5 years’ experience in similar commercial role
• Proficiency in MS Office, analytics/database-related software/skills
• Team leader with experience handling multiple teams of at least 5 members each.
• Familiar with running market research and translating that into marketing campaigns.
• One who is willing to be hands-on as needed and proactively assume responsibilities for one’s actions.
• Ability to work independently and deal effectively with complex, changing, and ambiguous environments.
• Able to initiate and maintain strong relationships with customers.