Printing Outsource Controller

• Job Overview: The Outsource Controller is responsible for developing, implementing, managing and overseeing the production processes that are outsourced to external vendors, specifically focusing on embroidery, printing, and other related services.
• This role involves coordinating with suppliers, ensuring quality standards, managing production schedules, and optimizing costs to ensure to meet the shipment plan for all clients.
• The Outsource Controller plays a key role in maintaining the efficiency of the production process and ensuring that all products meet the company’s quality standards.

Job Description

• Manage outsourcing activities for sample and bulk production based on business requirements and internal capacity planning.
• Select suitable suppliers, negotiate lead times, and ensure production schedules align with shipment plans.
• Issue purchase orders, samples, and supporting documents while ensuring compliance with company SOPs, legal requirements, and payment procedures.
• Receive development requests, validate technical documents, and initiate ERP releases for production.
• Oversee the complete outsourcing process from sample development to bulk production, ensuring production starts only after first output approval.
• Monitor sample progress, work-in-progress (WIP), production status, and supplier performance to ensure quality and on-time delivery.
• Coordinate material collection, sample arrivals, quality inspections, and first output approvals with QA/QC and related teams.
• Conduct wash tests according to UA or customer standards and collaborate with Design and QA on patterns, artwork, print placement, and thread color validation.
• Track production costs, approval status, planned versus actual return dates, and submit qualified print strike-offs to the Commercial team.
• Ensure suppliers receive complete material packages for costing, sampling, and production while resolving quality issues and guiding corrective actions.
• Coordinate closely with Commercial, Planning, Design, QA, Sourcing, Lab, Finance, and other stakeholders to align production, material readiness, approvals, and shipment timelines.
• Prepare meeting minutes, production reports, and timely escalate risks or delays while supporting continuous improvement initiatives across the outsourcing process.

• Bachelor's degree or above. 2–4 years of experience in a similar role within the garment industry.
• Knowledge of embroidery, printing, and garment production processes.
• Strong time management, project coordination, negotiation, and problem-solving skills.
• Good understanding of quality control and production processes.
• Strong communication skills with the ability to work effectively with vendors and cross-functional teams.
• Detail-oriented, responsible, proactive, and a good team player.
• Fluent in English.
• Proficient in Microsoft Office.