Nơi làm việc: Hồ Chí Minh
Mức lương:
Ngành nghề: Ngân hàng , Dịch vụ khách hàng , Tài chính / Đầu tư
Cấp bậc: Nhân viên
This role is responsible for ensuring all activities related to Opening Demand Deposit Account (DDA), Loan Disbursement of Personal Loan.
+Processing Opening Demand Deposit Account (DDA), Loan Disbursement of Personal Loan, notification to customers included:
_Checking Black List
_Clearing PEP
_Calling to make confirm for loan disbursement, loan purpose before loan disbursement
_Loan disbursement
_Registering auto repayment
_Calling remind/ SMS to customer for repayment
_Email/SMS to inform customer after loan disbursement
+Processing daily customer's requests:
_Receiving/Handling customer phone enquiries and process customers' requests for loan early
_Registering auto payment
_Performing loan purpose checking after loan disbursement
+Performing daily request cross check with others to ensure requests are processed timely and correctly as Output Control perspective.
+Handling daily customer's queries, complaints related to own processed tasks efficiently and effectively.
+Taking ownership of improvements as directed by Manager
Shinhan Bank Vietnam
https://shinhancareer.com
