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Head of Sales

Wall Street English
Ngày cập nhật: 11/07/2025

Thông tin tuyển dụng

Phúc lợi

  • Laptop
  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Đồng phục
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Nghỉ phép năm

Mô tả công việc

1. Strategic Sales Leadership

  • Define and execute the national sales strategy to achieve revenue targets across all centers and sales channels.

  • Collaborate with the General Manager, Group Commercial, and Brand Manager to align sales strategies with market positioning, customer profiles, and overarching brand campaigns.

  • Leverage a strong understanding of unit economics and product profitability to drive commercially sound decisions, balancing volume with margin impact.

  • Lead the implementation of commercial initiatives that improve conversion effectiveness and long-term business value.

2. Sales Performance & Execution

  • Ensure delivery of monthly, quarterly, and annual sales targets with structured performance monitoring and data-driven decision making.

  • Ensure full compliance with the established sales operating model, driving consistency and reducing variability across centers.

  • Collaborate with the Sales Trainer to deliver robust onboarding and ongoing capability-building programs for the sales force.

  • Ensure disciplined use of the CRM system for lead tracking, follow-ups, and pipeline hygiene, leveraging analytics to refine conversion tactics.

  • Maintain high standards of discipline and execution across the team, ensuring accountability to KPIs, lead conversion, and behaviors aligned with our values.

3. Cross-functional Collaboration

  • Partner with the Brand Manager, TMK, and Digital Sales functions to ensure quality lead generation and effective conversion pipelines.

  • Coordinate closely with the Service and Academic teams to ensure a seamless customer journey that matches the pre-sale promise with post-sale delivery.

  • Foster a collaborative and respectful working culture across all functions in the commercial funnel.

  • Actively engage senior internal stakeholders, including HR, Finance, and General Management, to align priorities and secure support for sales initiatives.

4. Team Leadership & Talent Development

  • Lead and inspire a large, distributed sales team—including metro-based center teams and a nationwide remote sales team engaging with prospects outside urban areas.

  • Understand and respond to the operational nuances of remote-only sales in non-metro regions, adapting support, tools, and oversight to ensure success.

  • Build a high-performance culture focused on continuous improvement, shared success, and personal accountability.

  • Manage underperformance with clarity and fairness, in compliance with the HR performance management policies, while recognizing and rewarding excellence.

  • Identify and develop high-potential team members as part of long-term succession and capacity planning.

  • Promote knowledge sharing and surface best practices from high-performing centers to lift consistency and performance across the network.

Yêu cầu công việc

  • Minimum of 8 years’ experience in sales leadership roles, ideally in service-based or subscription businesses. 

  • Prior experience with Wall Street English or familiarity with the consultative sales model used in the language education industry is strongly preferred. 

  • Demonstrated track record of meeting or exceeding revenue targets while improving profitability and unit economics. 

  • Strong understanding of sales performance management, incentive design, CRM usage, and coaching methodologies. 

  • Experience leading change initiatives and driving consistent execution through systems, training, and processes. 

  • Proven ability to collaborate cross-functionally with marketing, customer service, training, and finance. 

  • Experience in remote team management, particularly in navigating regional sales nuances. 

Key Leadership Attributes & Competencies 

  1. Commercial Leadership 

  • Demonstrated ability to drive revenue growth while optimizing unit economics and product profitability. 

  • Proven success managing a multi-channel sales model, with sound judgment in balancing volume with margin contribution. 

  • Prior experience with Wall Street English—or deep familiarity with its blended learning model, consultative selling approach, and center operations—is a strong asset. 

  • Upholds a student-centric mindset, ensuring that enrollment decisions prioritize learner fit and long-term success. 

  1. Discipline & Accountability 

  • Leads by example and sets high standards of operational execution and ethical behavior. 

  • Holds self and team rigorously accountable to KPIs, behaviors, and outcomes, with strong follow-through and data-driven decision-making. 

  1. Unified Ways of Working 

  • Brings structure, alignment, and process discipline to large, distributed teams. 

  • Ensures consistent execution of the sales operating model, reducing variability and improving reliability across centers. 

  • Promotes knowledge-sharing and standardization of best practices to uplift team performance. 

  1. Change Agent 

  • Confident challenging the status quo and driving operational change across people, processes, and systems. 

  • Experienced in implementing new workflows and tools while engaging teams constructively through change. 

  1. High EQ & Communication 

  • Skilled in coaching with empathy, managing conflict, and motivating diverse teams across functions and geographies. 

  • Communicates clearly, persuasively, and consistently across all levels of the organization. 

  • Building trust with internal stakeholders is effective in navigating cross-functional priorities. 

Thông tin khác

  • Bằng cấp: Bachelor
  • Độ tuổi: Không giới hạn
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

Wall Street English

https://wallstreetenglish.edu.vn/danh-sach-tuyen-dung/ Tổng số nhân viên: 100-499

Wall Street English Vietnam 21 Le Quy Don Street, Ward 6, District 3, Ho Chi Minh City * Company Introduction: Wall Street English is an English... Xem thêm

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