Work location: Ho Chi Minh
Salary:
Industry: Sales / Business Development , Education /Training , Consulting
Deadline to apply:
Level: Director
Experience:
1. Strategic Sales Leadership
Define and execute the national sales strategy to achieve revenue targets across all centers and sales channels.
Collaborate with the General Manager, Group Commercial, and Brand Manager to align sales strategies with market positioning, customer profiles, and overarching brand campaigns.
Leverage a strong understanding of unit economics and product profitability to drive commercially sound decisions, balancing volume with margin impact.
Lead the implementation of commercial initiatives that improve conversion effectiveness and long-term business value.
2. Sales Performance & Execution
Ensure delivery of monthly, quarterly, and annual sales targets with structured performance monitoring and data-driven decision making.
Ensure full compliance with the established sales operating model, driving consistency and reducing variability across centers.
Collaborate with the Sales Trainer to deliver robust onboarding and ongoing capability-building programs for the sales force.
Ensure disciplined use of the CRM system for lead tracking, follow-ups, and pipeline hygiene, leveraging analytics to refine conversion tactics.
Maintain high standards of discipline and execution across the team, ensuring accountability to KPIs, lead conversion, and behaviors aligned with our values.
3. Cross-functional Collaboration
Partner with the Brand Manager, TMK, and Digital Sales functions to ensure quality lead generation and effective conversion pipelines.
Coordinate closely with the Service and Academic teams to ensure a seamless customer journey that matches the pre-sale promise with post-sale delivery.
Foster a collaborative and respectful working culture across all functions in the commercial funnel.
Actively engage senior internal stakeholders, including HR, Finance, and General Management, to align priorities and secure support for sales initiatives.
4. Team Leadership & Talent Development
Lead and inspire a large, distributed sales team—including metro-based center teams and a nationwide remote sales team engaging with prospects outside urban areas.
Understand and respond to the operational nuances of remote-only sales in non-metro regions, adapting support, tools, and oversight to ensure success.
Build a high-performance culture focused on continuous improvement, shared success, and personal accountability.
Manage underperformance with clarity and fairness, in compliance with the HR performance management policies, while recognizing and rewarding excellence.
Identify and develop high-potential team members as part of long-term succession and capacity planning.
Promote knowledge sharing and surface best practices from high-performing centers to lift consistency and performance across the network.
Minimum of 8 years’ experience in sales leadership roles, ideally in service-based or subscription businesses.
Prior experience with Wall Street English or familiarity with the consultative sales model used in the language education industry is strongly preferred.
Demonstrated track record of meeting or exceeding revenue targets while improving profitability and unit economics.
Strong understanding of sales performance management, incentive design, CRM usage, and coaching methodologies.
Experience leading change initiatives and driving consistent execution through systems, training, and processes.
Proven ability to collaborate cross-functionally with marketing, customer service, training, and finance.
Experience in remote team management, particularly in navigating regional sales nuances.
Key Leadership Attributes & Competencies
Commercial Leadership
Demonstrated ability to drive revenue growth while optimizing unit economics and product profitability.
Proven success managing a multi-channel sales model, with sound judgment in balancing volume with margin contribution.
Prior experience with Wall Street English—or deep familiarity with its blended learning model, consultative selling approach, and center operations—is a strong asset.
Upholds a student-centric mindset, ensuring that enrollment decisions prioritize learner fit and long-term success.
Discipline & Accountability
Leads by example and sets high standards of operational execution and ethical behavior.
Holds self and team rigorously accountable to KPIs, behaviors, and outcomes, with strong follow-through and data-driven decision-making.
Unified Ways of Working
Brings structure, alignment, and process discipline to large, distributed teams.
Ensures consistent execution of the sales operating model, reducing variability and improving reliability across centers.
Promotes knowledge-sharing and standardization of best practices to uplift team performance.
Change Agent
Confident challenging the status quo and driving operational change across people, processes, and systems.
Experienced in implementing new workflows and tools while engaging teams constructively through change.
High EQ & Communication
Skilled in coaching with empathy, managing conflict, and motivating diverse teams across functions and geographies.
Communicates clearly, persuasively, and consistently across all levels of the organization.
Building trust with internal stakeholders is effective in navigating cross-functional priorities.
https://wallstreetenglish.edu.vn/danh-sach-tuyen-dung/ Number of employees: 100-499
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