FFW Sales Support Executive

Job Overview

SEKO Logistics Vietnam is seeking for a dynamic and results-driven professional partner to join our dynamic logistics team to support the sales function with strategic and administrative responsibilities. This role bridges commercial efforts and operational excellence, helping us deliver value-driven freight solutions to our local and global clients

Roles and Responsibilities

· Assist sales representatives with quote preparation, presentations, and customer follow-ups

· Coordinate with operations and customer service teams to ensure smooth shipment execution

· Maintain Salesforce systems with updated customer information, leads, and sales pipeline activities

· Handle administrative tasks such as pricing requests, tender documentation, and contract management

· Communicate proactively with customers regarding shipment details, delays, or custom requirements

· Help identify upselling and cross-selling opportunities through client interaction and data analysis

· Building a solid relationship with our customers to maintain all existing business and to increase share of wallet to bottom-line growth.

· Generate performance reports and insights into sales forecasting and strategic decision-making

· Co-ordinate with internal stakeholders to ensure that a new customer onboarding is going smoothly.

· Participate and support in marketing activities for product promotion or special program.

· Handle additional tasks assigned by direct Manager or functional team.

Education and Experience requirements

· A degree holder with a strong understanding of Incoterms, global shipping practices, and supply chain terminology

· Prior experience in freight forwarding or logistics (1–3 years preferred)

· A customer-centricity and A growth mindset with good understanding and experience in working under a “high-speed- requirements” in the FFW business.

· Excellent communication and interpersonal skills in both Vietnamese and English, Chinese speaking is a plus

· Detail-oriented with strong organizational and multitasking abilities

· Proficiency in Microsoft Office and CRM systems (e.g., Salesforce, CargoWise)

· A positive, collaborative attitude and customer-focused mindset

Job Skills, Personality and Competencies for this position

· Independent, strong leadership, team spirit, highly adaptable, good self- starter.

· Flexible, hands-on, able to work under pressure, detail-oriented with strong analytical and problem-solving skills, can meet tight deadlines.

· Strong communication and interpersonal skills

· Proficiency in Microsoft Office – Excel, Word and PowerPoint

Working Address & Working Time:

Working at HCM office- The Six8 Building, 24-26 Phan Dinh Giot Street, Ward 02, Tan Binh District, HCMC

Working time: 08h30 to 17h30 from Monday to Friday

Benefits:

· The 13th month Salary

· Performance appraisal and salary review twice a year

· Full gross salary payment for compulsory insurance

· Awards for most outstanding individuals every quarter, every year

· Annual health check up

· Group health insurance

· Team building activities, company outing trip

· Training & Development opportunities

• Bằng cấp: Bachelor
• Độ tuổi: Không giới hạn
• Hình thức: Nhân viên chính thức