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Customer Service Executive

CÔNG TY TNHH TRIMCO GROUP (VIỆT NAM)
Ngày cập nhật: 20/08/2025

Thông tin tuyển dụng

Phúc lợi

  • Chế độ bảo hiểm
  • Đồng phục
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Phụ cấp thâm niên
  • Nghỉ phép năm

Mô tả công việc

We are looking for a proactive and detail-oriented Customer Service Executive to join our team. This position acts as the key liaison between the company and clients, ensuring smooth communication, order management, and customer satisfaction.

Key Responsibilities

  • Manage the order-to-delivery process, including order confirmation, changes, and follow-ups.

  • Communicate proactively with customers regarding lead times, delivery status, and product updates.

  • Coordinate with internal teams (Production, Planning, QA, Logistics) to meet service expectations.

  • Handle customer complaints, feedback, and ensure timely resolution.

  • Maintain customer data, order records, and update ERP system accurately.

Yêu cầu công việc

  • Bachelor’s degree in Business, Supply Chain, or related field.

  • At least 2–3 years of experience in customer service, order management, or related roles (preferably in manufacturing/garment/textile industry).

  • Strong communication and coordination skills.

  • Good command of English (both written & spoken).

  • Proficiency in MS Office and ERP systems.

Thông tin khác

  • Bằng cấp: Bachelor
  • Độ tuổi: Không giới hạn
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

CÔNG TY TNHH TRIMCO GROUP (VIỆT NAM)

https://www.trimco-group.com/ Tổng số nhân viên: 25-99

Trimco Group is the global leader in supply chain traceability, data management, and RFID solutions, with comprehensive expertise in brand identity... Xem thêm

Customer Service Executive

CÔNG TY TNHH TRIMCO GROUP (VIỆT NAM)