[PSC] Export Operations Executive / Chuyên viên Vận hành Xuất khẩu
Mô tả công việc
Role Overview
- We are looking for a detail-oriented and proactive
- EXPORT OPERATIONS EXECUTIVE to join our Operations team.
- You will be responsible for coordinating end-to-end export shipments — from production planning and shipping line bookings to documentation and customer communication.
- This role sits at the intersection of logistics, trade, and customer service, requiring someone who can juggle multiple shipments simultaneously, stay calm under pressure, and resolve issues swiftly and independently. ---
- Key Responsibilities
- Shipment Coordination & Planning - Coordinate with suppliers and factories to confirm loading plans and issue shipping instructions aligned with contract requirements. - Develop and manage export schedules, ensuring cargo is planned, sequenced, and executed accurately and on time. - Arrange bookings with shipping lines and manage space allocation to meet delivery commitments.
- Logistics & Third-Party Management - Liaise with freight forwarders, trucking companies, and insurance providers to ensure smooth cargo movement. - Coordinate port activities and inland transportation in compliance with export regulations. - Monitor shipment progress and proactively flag and resolve delays or disruptions.
- Documentation & Compliance - Understand the basic set of documents, including booking confirmation, packing list, certificate of origin, bill of lading, and customs declaration. - Ensure that the documents are accurate, complete, and submitted on time as required by the client and regulatory authorities.
- Customer & Partner Communication - Serve as the primary operations point of contact for customers regarding shipment status, scheduling, and issue resolution. - Handle complaints and claims related to shipments promptly and professionally. - Maintain strong working relationships with shipping lines, forwarders, insurance companies, and overseas partners.
- Administrative & Systems - Track costs, invoices, and operational expenses accurately. - Maintain organized records for all shipments and update internal systems consistently. - Work across multiple files and customer accounts simultaneously while maintaining accuracy.
Yêu cầu ứng viên
What We're Looking For
- Qualifications - Bachelor's degree, preferably in Foreign Trade, International Business, Economics, or a related field. - 1–2 years of hands-on experience in export operations, logistics coordination, or freight forwarding. - Solid understanding of export processes: contract management, vessel booking, cargo planning, shipping documentation, and factory/forwarder/shipping line coordination workflows. - Good command of English — reading, writing, speaking, and listening — for day-to-day professional use. ---
- What We Offer - Competitive salary (commensurate with experience) - Free daily lunch and café access at our in-house restaurant, Rose — a comfortable and premium dining space for all staff - Holiday and Tet bonuses in accordance with company policy - Full statutory social, health, and unemployment insurance (BHXH, BHYT, BHTN) - 24/7 personal accident insurance - Premium healthcare insurance - Training and professional development opportunities - A dynamic, international working environment with real ownership and growth potential
Thông tin tham khảo
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- Nguồn tin
- Nguồn: CareerViet · đăng 08/09/2026