Nơi làm việc: Hà Nội
Mức lương:
Ngành nghề: CNTT - Phần mềm
Hạn chót nộp hồ sơ:
Cấp bậc: Nhân viên
1) General - Provide technical support for core banking system users, including troubleshooting and problem resolution. - Collaborate with end-users to identify and address application-related issues. - Ensure the availability and reliability of core banking system applications. 2) Application Management - Assist in the deployment and maintenance of core banking system applications. - Monitor application performance, respond to alerts, and implement necessary fixes. - Coordinate with development teams to address application-related bugs and enhancements. 3) Documentation - Document application support processes, incidents, and resolutions. - Maintain comprehensive records of application configurations and changes. 4) Administrative - Follow the policies and procedures of the finance institute (FI). 5) Policy - Ensure compliance with the FI's IT policies and standards. - Maintain awareness of IT security practices and promote a secure computing environment. 6) Management Responsibilities - Provide regular updates to IT management regarding application support issues and resolutions. - Collaborate with IT teams to enhance the stability and functionality of core banking system applications.
LOTTE FINANCE VIETNAM
