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Senior Air Freight Customer Service Executive

Senior Air Freight Customer Service Executive

Indo Trans Logistics
Ngày cập nhật: 26/07/2025
NỘP ĐƠN ỨNG TUYỂN

Thông tin tuyển dụng

Phúc lợi

  • Laptop
  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Đồng phục
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Nghỉ phép năm
  • CLB thể thao

Mô tả công việc

  • Place booking with airlines/ GSA/CSA
  • Issue booking to customers as their requirement
  • Working with customer (supplier, direct shipper, forwarder), carriers (airlines, GSA, CSA) terminal and relevant partners related to the shipment.
  • Coordinating with other departments to complete and ensure cargo progress.
  • Work closely with internal operations to meet customer’s requirements
  • Resolve related issues arisen.
  • Control buying rate and selling rate in the system
  • Track and monitor shipments status and inform customer accordingly
  • Maintain good relationships with both internal and external stakeholders
  • Handle all customer’s enquiries timely and effectively
  • Ensure compliance with customers Standard Operating Procedures
  • Monitors progress to achieve month end targets
  • Reporting to higher level as regular basis.
  • All other ad-hoc work instructions from Supervisor / Manager
  • Joining full training lessons which are organized or nominated by managers

Yêu cầu công việc

  • Basic knowledge on cargo commodity as per IATA rules and regulation
  • Graduated from university with specialization in in Economics, Transportation, and International Business.
  • At least 03 years experienced in forwarding, logistics.
  • Good at Internet, MS Office (Excel, Word, Power Point).
  • Good skill of Customer Service
  • Good at English (speaking & writing)
  • Good with figures, responsible, careful, detail-oriented, and good at teamwork.

Thông tin khác

  • Bằng cấp: Bachelor
  • Độ tuổi: 25 - 45
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

Senior Air Freight Customer Service Executive

ITL Freight Management

https://www.itlvn.com/

Indo Trans Logistics (ITL) is dedicated to the goal of being the premier regional solutions provider for integrated Logistics, Freight & transports... Xem thêm

Senior Air Freight Customer Service Executive

Indo Trans Logistics

NỘP ĐƠN ỨNG TUYỂN
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