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Partner Experience Associate

Grab Vietnam
Ngày cập nhật: 31/05/2018
NỘP ĐƠN ỨNG TUYỂN

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Job Description

  • Manage daily walk-in enquiries at the branch
  • Facilitate driver’s registration and training
  • Process new driver’s activation
  • Conduct checks and verification of driver’s information
  • Assist drivers with Grab's App familiarisation, resolve issues and enquiries pertaining to the App
  • Handling and recording of registration documents
  • Other administrative duties including preparation of daily reports, data entry and filing
  • Any other ad hoc duties assigned by the Team Lead
  • May be deployed at any of Grab's branches islandwide

Requirements

  • Diploma/Degree or equivalent
  • At least 2 years of frontline customer service experience
  • Ability to multi-task and work in a fast paced environment
  • Proficient with Microsoft Office (Words, Excel, Powerpoint)
  • Possesses good interpersonal and communication skills with a customer service oriented attitude
  • Ability to work independently and as a team, with minimal supervision
  • Candidates with a second language/dialect would be preferred
  • Candidates without experience but has exceptional customer service will also be considered

Giới thiệu về công ty

Grab Vietnam

Việc làm tương tự

Partner Experience Associate

Grab Vietnam

NỘP ĐƠN ỨNG TUYỂN
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