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IT Helpdesk Engineer

CÔNG TY CỔ PHẦN DỊCH VỤ CÔNG NGHỆ APOLLO
Ngày cập nhật: 09/07/2025

Thông tin tuyển dụng

Phúc lợi

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Mô tả công việc

· The Associate Technical Service Delivery Specialist (ATSDS) in Vietnam

· Role Overview

· In this role, you will be instrumental in driving the successful delivery of technical projects by collaborating closely with cross-functional teams including the Global Helpdesk, Infrastructure and Technical EUC Engineers, the Account Manager, providing quality assurance, and Service Delivery Management.

· In this role, you will be hands-on as a Level 1 EUC Field Support, Project Management, and customer facing with our client, locally and internationally. You will facilitate communication, manage timelines, technical tickets and ensure that project goals are met while adhering to the industry’s best practices.

· This involves managing client relationships, providing technical support, and resolving issues to maintain high levels of customer satisfaction. You will act as a bridge between technical teams and clients, ensuring effective communication and collaboration throughout the service delivery lifecycle.

Giới thiệu về công ty

CÔNG TY CỔ PHẦN DỊCH VỤ CÔNG NGHỆ APOLLO

Tổng số nhân viên: 25-99

Apollo Tech is an IT professional services company that has a team of experienced personnel who are committed to bring efficient solutions to propel today’s... Xem thêm

IT Helpdesk Engineer

CÔNG TY CỔ PHẦN DỊCH VỤ CÔNG NGHỆ APOLLO