Xin chào!

Tìm những job khác

Tìm việc làm trực tiếp

Head of IT Support and Outsourcing Desk_TA019

Ngân Hàng TMCP Việt Nam Thịnh Vượng - VPBANK
Ngày cập nhật: 24/08/2018

Thông tin tuyển dụng

Phúc lợi

Insurance, Incentive bonus, Training & Development, Annual Leave

Mô tả công việc

- Managing WAN, LAN infrastructure at office, branch Hub, building, area center.
- Manage internal and external support resources to fulfil SLA.
- Managing SLA for list of services which support terminal equipment.
- Managing customer's satisfaction with IT services provided.
- Managing impact diminishment of IT incident which affect to end user in areas
- Managing list of quality analysis about LAN, WAN infrastructure at office, branch Hub, building and quality of terminal equipment.
- Managing IT device of users at offices area.
- Managing quality of outsource IT support service.
- Managing quality of network development related to IT infrastructure at office in area.
- Supervising the plan making for under department.
- Supervising the orgarnizing, assigning members in a reasonable way, which attain formulated plans.
- Supervising, assessing and reporting work effectiveness of department.
- Organizing trainings and assess results both for internal team and oursourcing vendors.

Giới thiệu về công ty

Ngân Hàng TMCP Việt Nam Thịnh Vượng - VPBANK

https://tuyendung.vpbank.com.vn Tổng số nhân viên: Trên 10.000

Thành lập năm 1993, Ngân hàng TMCP Việt Nam Thịnh Vượng (VPBank) là một trong những Ngân hàng TMCP hàng đầu tại Việt Nam với hơn 200 điểm giao dịch trên toàn... Xem thêm

Head of IT Support and Outsourcing Desk_TA019

Ngân Hàng TMCP Việt Nam Thịnh Vượng - VPBANK