Chuyên Viên Vận Hành (B2B)

1. Cross-team Coordination

• Coordinate communication between Sales, Academic, Product, Customer Success, and Marketing teams for all B2B projects.

• Follow up on action items, deadlines, and deliverables to ensure internal alignment.

• Support coordination between Vietnam-based teams and international teams.

2. Project & Process Management

• CRM Management & Data Hygiene: Own day-to-day CRM data management for B2B (e.g., creating and updating accounts, contacts, deals, and activities).

• Ensure CRM data accuracy and consistency across Vietnam and international teams (naming conventions, fields, stages, etc.).

• Create and maintain simple project plans (timelines, milestones, owner mapping) for key B2B initiatives.

• Monitor project status, identify risks or bottlenecks early, and escalate to the Head of B2B when needed.

• Help document and improve standard operating procedures (SOPs) for recurring workflows (onboarding new partners, reporting, invoicing, etc.).

3. Support to Head of B2B Vietnam

• Support Head of B2B in executing strategy and initiatives.

• Help prioritize tasks and organize workload across multiple projects.

• Conduct basic research (market, competitors, best practices) to support decision-making when needed.

• Bachelor’s degree in Business, Operations, Management, International Business, or related field.

• 2–3 years of experience in operations, project coordination, account support, or similar roles (B2B / tech / education / SaaS experience is a plus).

• Experience using a CRM system (e.g., HubSpot, Salesforce, Odoo or similar) for tracking deals, accounts, and activities.

• Strong English and Vietnamese communication skills (written and spoken), comfortable working with international colleagues and partners.

• Excellent organizational skills with strong attention to detail and the ability to manage multiple tasks at once.

• Proactive, solution-oriented mindset with a high sense of ownership and responsibility.

• Strong skills in Google Workspace or Microsoft Office (Docs/Word, Sheets/Excel, Slides/PowerPoint).

Note:

By submitting a CV/Resume, along with the information provided by the applicant, and any exchanges during the interview process with Prep (if applicable), the applicant AGREES to Prep's Privacy Policy and the handling of personal data, which is established and issued in accordance with Decree No. 13/2023/NĐ-CP on personal data protection. Additionally, the applicant agrees to allow Prep to collect and store the information provided for the following purposes:

× Collecting personal data and selecting candidates for interviews;

× Contacting and notifying the applicant;

× Assessing the applicant's suitability to select the appropriate candidate for the company's current position.

• Bằng cấp: College
• Độ tuổi: Không giới hạn
• Hình thức: Nhân viên chính thức
• Thời vụ/ Nghề tự do: Eligible to attend one course on Prep upon becoming an official employee
• Phúc lợi:

  Competitive base salary and performance-based bonus.
  Salary range: 15,000,000 - 17,000,000/month (gross)
  Comprehensive health insurance and annual leave entitlements.
  Professional development and international career growth opportunities.
  Annual increment and company-wide team events.

• Phụ cấp khác:

  Participate in the company’s fitness and sports clubs
  Social insurance and health insurance provided in accordance with Vietnam regulations
  Birthday gifts and leave, wedding/funeral support, year-end party, summer holiday, monthly bonding day, etc.
  Work in a creative, young, and dynamic environment