Account Manager, GrabFood VN

Get to know our Team:

Grab is Southeast Asia's leading ride-hailing platform. We solve critical transportation challenges and make transport freedom a reality for 620 million people in Southeast Asia. Grab began as a taxi-hailing app in 2012, but has extended its product platform to include private car services (GrabCar), motorcycle taxis (GrabBike), social carpooling (GrabHitch) and last mile delivery (GrabExpress). Grab is focused on pioneering new commuting alternatives and for drivers and passengers with an emphasis on speed, safety and reliability. The Company currently offers services in Singapore, Indonesia, Philippines, Malaysia, Thailand and Vietnam.

We believe in developing mutually beneficial collaborations with corporate partners to enhance their business offering and impact the lives of customers.

Get to know the Role:

• Co-create Business Development plan and roadmap and ensure that this is synchronized with overall Grab strategic direction

• Project manage various Business Development initiatives to ensure it meets company KPIs

• Serve as a key member of the Grab Business Development team to drive overall strategy
  

The day-to-day activities:

• Work closely with Sales Managers and Business Development to provide sales support, ensure lead conversions and post sales servicing

• Assigned to an individual portfolio of corporate accounts (companies) and responsible for daily account servicing enquiries of incoming and existing clients

• Be the primary focal point and trusted advisor for our key enterprise/corporate accounts

• Develop strategic account plans and processes to manage enterprise/corporate accounts efficiently and effectively

• Drive revenues for Grab via prospecting new leads, annual client renewals, constant upselling of new Grab solutions

• Delights customers by proactively assessing, clarifying and validating customer needs on an ongoing basis

• Drive revenues for Grab via prospecting new leads, annual client renewals, constant upselling of new Grab solutions

Key requirements:

• At least 4 years of experience in client facing account management roles

• Prior experience in working in B2B, enterprise or corporate sales teams

• Ambitious, self-driven and highly motivated individual who can work well in a start – up. Deep desire to excel and develop a career in account management

• Strong communication skills in both Vnese & English.

• Ability to effectively multiple clients, manage time, prioritize tasks and work within deadlines with little supervision

• Good understanding of business organizations and their buying cycles is preferred.