Voice Engineer in Ho Chi Minh Office

· Operations and Maintenance Services

· Provide technical assistance and support via phone, email , remote or onsite

· Troubleshoot, diagnose, and resolve technical hardware and/or software issues.

· Monitor and respond quickly and effectively to customer inquiries and ensure appropriate resolution of the same

· Perform preventive maintenance of telephony systems.

· Research and providing PBX solutions

· Implementing Enterprise Unified Communications.

· Coordinating and working with vendors, carriers on VOIP infrastructure and trunk services.

· Produce and maintain all necessary technical documentation.

1. JOB REQUIREMENT

·         Minimum ITE / Diploma in IT, Unified Communications or other related Engineering Field

·         At least 1 year of experience working in a helpdesk or technical support environment

·         Must be able to demonstrate a customer first approach to support

·         Positive, committed, customer-oriented and independent

·         Excellent communications and interpersonal skills

·         Highly organised and able to work on own initiative to complete the range of tasks required

·         Flexible and willing to work outside core business hours as required

·         Fresh entry level is welcome to apply as training will be provided

2. MORE INFORMATION:

Probationary period: 2 months with fully-paid salary

Age: Unlimited

Working time:  Mondays - Fridays (7:45AM - 4:45PM ) & Saturdays (8:30AM- 12:00PM)

Benefit:

* Salary: Negotiation, bonus and salary review once per year (depends on Company business and staff working performance).

* 12 days fully-paid  annual leave per year.

* Social and health insurance

* Holidays: 12 paid leave/year

• Bằng cấp: College
• Độ tuổi: 25 - 35
• Giới tính: Nam
• Hình thức: Nhân viên chính thức