Senior Talent Acquisition Specialist (Mass Hiring)

ABOUT NEW RETAIL CPG

• We are Vietnamese importer and distributor of consumer goods and food products, strategically utilizing technology and data solutions.
• As a valued member of the Seedcom group, we benefit from strong ecosystem support, and a widespread distribution network of 20,000 outlets nationwide, covering diverse sectors such as traditional and modern trade, online, and horeca.
• ROLE OVERVIEW
• New Retail CPG's operations - distribution centers (DCs), warehouses, production and FreshCool wholesale stores - depend on having enough of the right people at the right time.
• We are looking for a Senior TA Specialist (Mass Hiring) to lead high-volume recruitment of production workers and warehouse workers for New Retail CPG.
• You will own the mass hiring pipeline end to end: understanding business needs from operations leaders, running sourcing channels, managing outsourcing (OS) and staffing vendors, and making sure headcount is filled on time and at the right cost.
• When needed, you will also support recruitment for back-office roles.
• The role reports to the Talent Acquisition Manager.
• KEY RESPONSIBILITIES
• Mass Hiring - Production & Warehouse Workers
• Run end-to-end high-volume recruitment for production workers, warehouse workers, loaders, pickers/packers and similar roles: sourcing, screening, interviewing, offers and onboarding.
• Build and manage blue-collar sourcing channels: job boards, social media and Zalo groups, local communities, referral programmes, schools, labour centres and recruitment events/job fairs.
• Plan to hire for peak seasons (Tet, campaigns, new site openings) and respond quickly to urgent headcount needs.
• Ensure smooth candidate experience and fast turnaround from application to first working day.
• OS / Staffing Vendor Management
• Source, evaluate and onboard outsourcing (OS) and staffing vendors; negotiating rates, service levels and contract terms together with the TA Manager.
• Allocate headcount requests to vendors, track fulfilment, attendance and quality of supplied workers.
• Monitor vendor performance against SLAs (fill rate, time to fill, show-up rate, retention, compliance) and drive improvements or replacements.
• Ensure vendors comply with labour law, insurance and company policies; work with C&B on reconciliation and payments.
• Stakeholder Partnership & Workforce Planning
• Work closely with operations leaders (DC/warehouse managers, production and store operations) to understand the business, shift patterns and workforce needs.
• Translate business plans into hiring plans: headcount forecasts, direct hire vs. OS mix, timelines and budgets.
• Advise stakeholders on market conditions, salary levels and realistic hiring timelines for blue-collar roles.
• Back-Office Recruitment (When needed)
• Support recruitment for back-office and office roles (e.g. admin, HR, finance, operations staff) when required by the business.
• Apply the full recruitment process: job analysis, JD, sourcing, screening, interviews and offer coordination.
• Recruitment Data, Process & Employer Brand
• Track and report recruitment KPIs: fill rate, time to fill, cost per hire, source effectiveness, show-up and early attrition rates.
• Keep recruitment data accurate in ATS/HRIS and trackers; analyse data to improve sourcing and retention.
• Improve mass hiring processes and SOPs; contribute to employer branding for blue-collar candidates (posters, job posts, recruitment events).

• REQUIREMENTS
• Education & Experience
• Bachelor's or College degree in Human Resources, Business Administration or a related field.
• At least 3-5 years of recruitment experience, including at least 2 years in mass hiring of blue-collar workers (production, warehouse, logistics, manufacturing or retail).
• Hands-on experience working with OS / staffing vendors is required.
• Experience recruiting back-office/office roles is an advantage.
• Experience in retail, FMCG, logistics, e-commerce or manufacturing environments is preferred.
• Knowledge & Skills
• Strong knowledge of blue-collar sourcing channels and the labour market in Cu Chi, Hoc Mon and surrounding areas.
• Good understanding of Vietnamese labour law related to recruitment, labour contracts and outsourcing.
• Strong stakeholder management and communication skills; able to understand operations and advise hiring managers.
• Good vendor negotiation and management skills.
• Data-driven; proficient in Excel/Google Sheets for recruitment tracking and reporting.
• High energy, resilient and able to work under pressure with large volumes and tight deadlines; willing to travel to other sites when needed.
• WHAT WE OFFER
• Competitive salary commensurate with experience, discussed directly during the interview process.
• A fast-paced, dynamic environment with real mass hiring challenges in New Retail CPG's import, distribution, warehouse and wholesale operations.
• Exposure to multiple business units and the opportunity to build and improve mass hiring processes at scale.
• Continuous learning and development support - internal training programmes and leadership capability development.
• Full statutory benefits: social insurance (BHXH), health insurance (BHYT), unemployment insurance (BHTN); annual leave; Tet and public holiday bonuses.