QA Engineer (JD803)

Major duties

• This position requires direct interaction with customers and plays a key role in maintaining and improving product and system quality.
• Manage customer feedback and oversee system and product quality performance.
• Maintain strong knowledge of the Quality Management System (QMS) and be prepared to perform as an internal auditor.
• Participate in new product development projects as a Quality Assurance (QA) representative by analyzing risks, providing recommendations, and driving product quality improvements.

Responsibilities

• Handle customer complaints and internal non-conformances
• Monitor and follow up on CAPA (Corrective and Preventive Actions)
• Conduct internal audits as scheduled and support external audits (2nd & 3rd party)
• Maintain and continuously improve the Quality Management System (QMS)
• Ensure compliance with ISO/IATF standards, policies, and procedures
• Monitor and ensure processes are effective and meet customer requirements
• Support QMS-related projects and improvement programs
• Implement actions to achieve quality objectives
• Plan, execute, and monitor audit activities (pre-audit, audit, post-audit follow-up)
• Verify effectiveness of corrective and preventive actions
• Analyze data and report improvement opportunities
• Support development of training plans related to QMS knowledge and skills
• Organize and coordinate internal audit activities
• Support preparation and follow-up for external audits

• Bachelor’s degree in Electrical, Electronics, Mechanical, Industrial Electrical Engineering or relevant field.
• Fluent English communication and written since you will daily interact with oversea customers.
• At least 3 years of experience working with QMS.
• Good knowledge of ISO 9001 and IATF 16949 systems, 7 quality tools, 8D
• Strong problem-solving, analytical, and organizational skills
• Flexibility in communication and able to work independently and in a team
• Proficient in MS Office