Executive, Loyalty & Mass Marketing (Local Vietnamese ONLY)
Mô tả công việc
- Determine and evaluate customers’ casino activity to provide corresponding incentives and use authorization to approve comps and allowances (room, food, beverage, events tickets, promo chips, free play, airfare, or discounts).
- Drive incremental business, with a focus on inactive customers and maintain customer base to support increasing the property’s customer development efforts.
- Authorize and grant amount of marker authorization limits to qualifying customers.
- Evolve a player development skillset by engaging new and inactive customers.
- Assist in critical business decisions regarding customer credit lines, allowances, and comps while managing customers to profitable levels.
- Work in conjunction with Casino Marketing, Marketing Executives and on-property personnel to assist and facilitate qualified in-house casino customers.
- Maintain highly confidential casino customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies.
- Attend special event functions to promote marketing efforts and greet customers.
- May attend quarterly Receivable Meetings to provide updates to the Corporate Finance group.
- Resolve customer disputes and complaints to the satisfaction of the customer and the company.
- Comply with Title 31 and attend all necessary training sessions.
- Able to travel domestically or internationally occasionally to meet existing customer base and identify new patrons for the Company.
- Perform all other job related duties as requested.
Yêu cầu ứng viên
- Vietnamese Citizen ONLY
- Minimum age of 21 years.
- At least 3 years of marketing experience in the casino industry.
- Ability to work in the fast pace environment.
- Ability to work as a team with co-workers.
- Excellent customer service skills.
- Have interpersonal skills to deal effectively with all business contacts.
- Professional appearance and demeanor.
- Work varied shifts, including weekends and holidays.
- High school diploma or equivalent.
- Able to effectively communicate in English, in both written and oral forms.
Quyền lợi
- Insurance, Travel opportunities, Health checkup, Training & Development, Salary review
Thông tin tham khảo
Tin đăng ngày 27/05/2019 — đã hơn 180 ngày, có thể đã ngừng nhận hồ sơ. Hãy kiểm tra trên trang nguồn trước khi nộp.
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