Exam Operations Officer

1. Exams organisation preparation (40%)

• Check the lists of students taking exams from the centres to send to HCM DOET and send back the admission tickets to the centres on time.
• Prepare all logistics, manpower for the exams end the certificates to centres to deliver to customers

2. Exams Organization (20%)

• Check the manpower and logistics 3 days before the exams happen
• Assign staff to set up the rooms for the exams
• Support to hold the meeting for the invigilators and the supporters before the exams happen on the same day
• Support to receive and secure the tests from the DOET
• Collect absent students to report to the exams management team

3. Operation management (30%)

• Follow ILA standard when conducting ILA service to customers
• Work with centre staff to make sure they follow the requirements from HCM DOET and Cambridge Organization
• Ensure the exam registration ratio up to 90%

4. Reporting (10%)

• Key in the results on the system
• Check all the student list and admission tickets before sending to external and internal  relevant departments
• Manage the certificate to be sent to the centres timely and correctly

Skill Requirements

• Technical skills
• Good technical and management skills
• Good skills in office software application (MS word, excel, project, visio, powerpoint, etc)
• Soft Skills
• Very good communication, ownership and persuasive skills
• Very good at time management, problem solving and capability building
• Other requirements
• Be able to work on flexible schedules
• Required Experience
• Over 1 year working experience in foreign company
• Prefer working experience in educational organisation
• Required Education and qualifications
• College/University graduated is an advantage