Customer Service (Order & Delivery Processing)

• About AIM:

• America Indochina Management Ltd. (AIM) was established in 1993 and has 3 offices in Vietnam (Ho Chi Minh – Head office, Hanoi, Da Nang), and in Cambodia.

• The company’s historical focus has been on sales, marketing and distribution across a variety of business sectors, and now includes manufacturing, sourcing and business services. AIM has a consistent track record of success in a number of different industries based on their understanding of the regional business trends and opportunities, the ability to execute initiatives and a continuously growing network in different business sectors.

• The firm has achieved market leadership in a number of product categories including Building Materials (Imported office furniture, Public seating, Mineral fiber ceiling, Vinyl flooring, Water-proofing), and Consumables (Aluminum foil, Cleaning and hygiene chemicals for the Hospitality industry)

• What employees love about AIM:

• Learning and Growing:

• Company is referred to AIM University
• Recognized by the business community and headhunters as developing the best talent

• Working environment that is:

• Open and Friendly
• Dynamic and Professional
• Diverse with the opportunity to work with colleagues from around the world
• Performance Objectives:

1. Delivery and order:

• In charge of receiving POs (Purchasing Order) of customers in North of VN and record these POs on EPR system daily, follow delivery on time for customer with warehouse
• Cooperate with Accountant Receivable to collect any overdue term that stop next delivery
• Manage expired stock on warehouse, priority FIFO (First In First Out)
• Responsible for customer problems related to delivery, product, etc.

2. Manage dispenser, equipment in warehouse and implementation:

• Record on system for Equipment on loan, expenses
• Arrange with warehouse to delivery dispensers for installation on time
• Collect all documents after Technician install dispensers

3. Issue rental invoice per monthly

4. Provide quotation and pricelist to existing clients

5. In charge set up system for Technician to make sure all contract service commitments are tracked, and performed as per AIM process.

6. Other tasks will be assigned

• Requirements:
• What we offer:
• Working location: 117 Nguyen Du, District 1, HCMC
• Working time: 8:00 – 17:30; Monday – Friday