Surveillance Operator

Position Summary

Surveillance Operators plays an integral role in maintaining overall surveillance and protection of the entire casino complex.

Responsibilities

• To maintain the strict surveillance necessary for the prevention, detection and apprehension of persons involved in any illegal or adverse activity; and to log and report such activity to the Surveillance Supervisor or Surveillance Shift Manager.
• To ensure all irregular, unusual, suspicious, or illegal activities are logged and reported as soon as possible.
• To possess a broad range of skills that are competency based giving them the ability and flexibility to meet staff/customer needs.
• To strictly comply with the “Code of Ethics” at all times.
• To play an active role in all loss prevention and safety programs as directed by the Surveillance Supervisor or Surveillance Shift Manager.
• To ensure that all surveillance equipment is functioning correctly and to report any malfunctions to the Surveillance Supervisor or Surveillance Shift Manager immediately.
• To play an active role in the departments digital library system.　
• To assist with investigations as directed by the Surveillance Supervisor or Surveillance Shift Manager
• To ensure the accuracy and neat recording of all activities, as required, in the logs and reporting formats used for the CCTV operation.
• To safeguard all confidential information and to exercise due care to prevent its improper disclosure or use.
• To comply with all company rules, regulations, policies and procedures; and to perform all duties in accordance with the highest professional standards at all times.
• To execute other duties as directed by the Surveillance Supervisor or Surveillance Shift Manager.
• Other duties as required.

Qualifications

• Intelligent, smart, good at calculating.
• Good basic knowledge of IT.
• Good basic English communication.
• Good conduct.
• Clear criminal record.
• Must be able to work various shifts including weekends and holidays.
• Integrity and Confidentiality

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