*Senior CQA Engineer (Work at Dong Nai/ Shuttle bus provided)

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Xe đưa đón, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

About TTI

Founded in 1985 and listed on the Hong Kong Stock Exchange (SEHK) since 1990, Techtronic Industries (TTI) is a global leader in power tools, accessories, outdoor power equipment, and floor care products. With over 51,000 employees and 2021 global sales exceeding US$13.2 billion, TTI drives industry transformation through eco-friendly cordless technology.

Job Summary

The Customer Quality Assurance Engineer ensures products meet internal and external quality standards before shipment, handles customer complaints, and collaborates with cross-functional teams to enhance customer satisfaction and drive continuous improvement.

Key Responsibilities

• Manage customer complaints, returns, and quality requirements.
• Conduct root cause analysis, dimensional checks, and coordinate with customers to verify corrective and preventive actions.
• Lead Out of Box Audits (OBA), Use Tests, and quality improvement initiatives.
• Collaborate with IPQA to analyze data, implement containment, and drive corrective, preventive, and continuous improvement actions.
• Support OBA & Use Test Supervisor in team management and training.
• Work with cross-functional teams to meet delivery and production goals while maintaining quality standards.
• Maintain and enhance TTI’s quality management systems.