QA/QC Manager

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1. Quality System Management- Develop and enforce SOPs and quality standards for materials, production, and finishing.- Manage and unify QA and QC teams under a consistent quality policy.- Lead internal audits and operator training programs.- Maintain documentation, compliance records, and traceability files.2. Quality Control Execution- Oversee incoming material inspection, in-process, and final QC.- Review inspection checklists and enforce defect criteria.- Approve finished goods for shipment; issue hold/rework instructions as needed.- Analyze defect trends and escalate to relevant departments.3. Corrective and Preventive Action (CAPA)- Lead root cause analysis for internal and external quality issues.- Track and close out CAPA items with verifiable results.- Coordinate with Production, Finishing, and R&D to resolve systemic defects.4. Quality KPI Governance- Report on First Pass Yield (FPY), Internal Rejection Rate, Customer Complaint Rate.- Monitor training completion, audit scores, and CAPA cycle time.- Conduct regular review meetings with GM and Factory Leads.5. Collaboration & Continuous Improvement- Work with R&D and Product Development on design-for-manufacturing standards.- Train team leads and supervisors on quality ownership.- Support lean quality initiatives and customer satisfaction goals.