Product Manager (Operation Product - Delivery)

Insurance, Travel opportunities, Incentive bonus, Health checkup, Training & Development, Salary review, Laptop, Uniform, Annual Leave

At Tiki, we believe in growing a sustainable business with strong fundamentals. It means acquiring new customers based on not only promotion but also on excellent customer service, and yet still maintaining an optimal spending. In the backend, it means aiming for efficiency and continuous optimization throughout the whole Fulfillment and Logistics flow by equipped a strong operation team with solid IT solutions. It helps Tiki to survive and grow fast in a tough market like Vietnamese e-commerce.

As a member of Operation Product team, you will work on various solutions that manage our entire fleet of warehouses (inventory management, order fulfillment) and logistics network (including our own Tiki Delivery team – key enabler for initiative such as TikiNow).

In more details, you will

• Work with internal clients (Logistics team) to understand the requirement, finalize the solution with clear scope and detailed documentation

• Finalize delivery plan (scope, timeline, resource/support needed) based on business priorities and team capacity

• Collaborate with Solution Architecture, Software Engineer and QC to ensure the quality of product

• Provide guidance and last-tier support for assigned product lines

• Provide coaching to team member

We have a strong team with diversified background and a keen interest on being the best in e-commerce. You will gain more domain knowledge in what probably is one of the hottest IT sectors right now and have chances to encounter and solve challenging problems at large scale (think of millions of orders, millions of customers and a magnitude more of data in our backend system).