Product Manager, Buy Box

Insurance, Travel opportunities, Health checkup, Training & Development, Salary review, Laptop, Uniform, Annual Leave, Sport Club

At Tiki, all sellers selling the same product share a single product detail page. This is a critical concept that helps our users/customers easily search for a product and compare offerings by different sellers of that product. When users visit a product page, one seller will be chosen as the winner of the Tiki Buy Box, that is, unless users choose a different seller, the product sold by the winner of the Buy Box will be added to the cart when users tap or click on the Add-to-cart button.

As Product Owner of the Buy Box component, you'll own the implementation of the Buy Box on millions of products. You and your team's mission is to pick the product which will ensure the best customer experience when our customers make the purchase. Through in-depth analysis of various factors that can influence customer experience such as price, shipping time, defective rate, seller's reputation score... you will work on:

• Designing and optimizing the algorithm that powers the Buy Box
• Defining success metrics which are tied directly to customer experience
• Testing diffrent algorithms and modeling different scenarios to improve the success metrics

Why you will love working here:

We iterate. Constantly. There's no such thing as best version of anything, just a constant streams of improvements and tests.

We move fast, really fast. Major changes can be executed in a few days, many times just a few hours. Your team and you don't have to check with ten different stakeholders to get things aligned, a majority of projects have 0 to 2 stakeholders at most.

We have a data-informed mindset. We try to use data to inform our decision as much as possible, but we don't live and die by only data, intuition counts, too.

We are independent. Most of the time, your team will not need technical assistance from other teams.

We take risks. We're not afraid to challenge "best practices", if a change is deemed extremely risky then we'll test it first, otherwise we don't hesitate in moving things around or even throw things away.