Job Description
Get to know our Team:
As a member of our GrabFamily, not only will your skillsets be capitalized but you will also develop your untapped potential and be inspired with some of the most amazing minds in the industry. Our team consists of young but experienced individuals who are tenacious and energized by the fact that we exist to make a change - a change that has made a societal impact in Southeast Asia.
Get to know the Role:
- Handles all safety-related matters in the country. This means working in cross-functional teams and with external partners on projects, business processes, policies and product features affecting safety.
- You will also help track safety metrics and hence support the country management with safety insights and advisory.
- Lastly, you may represent Grab during safety campaigns/events; and be deployed as liaison officer dealing with media/ regulators/ injured parties during incident management.
The day-to-day activities:
- Support the safety function in your country cluster
- Advise the leadership and management teams on safety matters
- Support overarching safety management plans and projects
- Develop safety training content and deliver training for driver partners
- Implement safety policies and processes
- Work with product team to continually innovate on the safety features of app
- Actively monitor the safety KPIs for your country and develop early preventive measures
- Develop and implement monitoring system for safety incidents
- Conduct regular training to strengthen internal incident response capabilities and crisis resiliency
- Adhere to safety audit roadmap premising on industry best practices and recommendations from safety accreditation bodies
- Be a passionate advocate for road safety for both users and drivers
The must haves:
- 3 - 5+ years of experience
- Analytical mindset with ability to present and execute on actionable findings
- Critically observant about safety trends.
- Ability to execute policies and procedures with minimal guidance to prevent and mitigate safety risks
- Passionate about safety training for driver partners
- Possess excellent problem solving/decision making, communication and interpersonal skills
- Ability to manage investigations, some complex and highly sensitive, individually or as part of a team covering all areas of the business
- Ability to work independently or virtually in a minimally structured and fast-paced environment
- Self-motivated to manage multiple tasks simultaneously and to meet deadlines
- Travel on ad hoc basis expected
- Conflict resolution experience preferred
- Project management experience preferred
- Preferably a degree / pursuing a degree in computer science, software engineering, information technology or related fields (but not mandatory)
- Minimally bachelor’s degree
- Proficiency in productivity tools (email, calendar, Word, Excel, PowerPoint)
- Experience with law enforcement, government or private sector counterparts preferred
