Get to know our Team:
The Regional Operations team supports the Head of Regional Operations, who oversees country operations across the region, as well as critical centralised functions such as marketplace, platform safety & quality. The team typically works cross-functionally with various stakeholders in both corporate and in-country environments to set, monitor and achieve critical objectives for the region.
Get to know the Role:
- The Regional operations team is responsible for supporting the Head of Regional Operations management, strategy & planning for the region, as well as, supporting strategic initiatives at both the company and country level periodically.
- Smooth operation of the region, regional & country leadership satisfaction, as well as delivery of high quality and timely cross-functional project work are key deliverables of this team.
The day-to-day activities:
- Be a sounding board for the strategic decisions of senior management staff including the Head of Regional Operations
- Manage and facilitate the regional governance & management cadence, including monthly management meetings
- Support planning & analysis of high impact strategic initiatives: e.g. providing a fact base, structuring and helping with issue identification and solutioning, advising on the practicalities of implementation
- Participate in cross-functional exercises and initiatives, representing the Regional operations team
- Support updates to senior management
The must haves:
- Bachelor’s / Master’s degree with a strong academic record and a minimum of 3 years working experience
- Strong background in strategic thinking & demonstrated ability to problem solve
- Prior operations & start-up experience will be an added advantage
- Experience with hands-on engagement, strong interpersonal / influencing skills
- Highly adaptable across situations / topics / industries
- Convincing executive presence, solid spoken and written communication skills (including executive level communication / slides)
- An ability to influence, quickly dissect issues across a variety of topics, and thrive in a highly ambiguous environment are all critical success factors for the role.
- Able to work independently and travel within the region as required from time to time
