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IT Support Specialist

Grab Vietnam
Ngày cập nhật: 08/09/2020

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Mô tả công việc

Get to know our Team:

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserving Grabbers with positive, personalised IT experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team.



Get to know the Role:

  • Provide 1st and 2nd level desktop, network and application support.

  • Setup and installation of desktops/laptops including MacBooks & Windows

  • Troubleshoot hardware and peripheral problems

  • Understand technical issues and develop procedures and checklists for future references.

  • Troubleshoot networking issues.

  • Involve in new and existing projects.



The must haves:

  • Minimum Diploma in IT/Computer Science.

  • 3 to 5 years of relevant experience in IT/Desktop support.

  • Support experience with various operating systems (Mac, Windows, Linux, Android, iOS)

  • Hands-on experience in deploying and supporting desktops, laptops (Mac & Windows), video conferencing, networking devices

  • Understanding of fundamental networking and internet technologies.

  • Familiar with cloud technologies.

Giới thiệu về công ty

Grab Vietnam

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