IT Executive - Vietnam

Get to know the Role: ​

• Provide 1st level desktop, network and application support
• Effectively manage the company’s software and hardware equipment needs
• Develop procedures and checklists for future references
• Setup and installation of desktop
• Troubleshoot hardware, networking and peripheral issues
• Investigate, diagnose, and resolve software and hardware issues
• Install and configure computer hardware, software, systems, networks, printers, and scanners
• Liaise with internal teams for a better resolution of problems and reducing knowledge gaps
• Ensure adherence to operating budget of Internal Operations Function
• Involve in new and existing projects

The must haves ​

• Diploma in IT/Computer Science
• Basic troubleshooting techniques for resolving MS operating system issues
• Understanding of fundamental networking and internet technologies
• Familiar with cloud technologies
• Willing to learn new technologies and systems quickly, and adapt to a very fast paced, fast-changing environment.
• 3 to 5 years of relevant experience in IT/Desktop support