 |
Nơi làm việc: Hồ Chí Minh
Mức lương:
Ngành nghề: CNTT - Phần cứng / Mạng , CNTT - Phần mềm
Hạn chót nộp hồ sơ:
Cấp bậc: Nhân viên
Kinh nghiệm:
OBJECTIVES:
• Plan, implement and deploy fulfill request on internal applications & related applications to best support business requirements;
• Analyze and fix issue on internal applications and related applications to ensure that it works stable;
• Training for specialists in the team.
KEY RESPONSIBILITIES
1. Daily Operations Support:
o Monitor and maintain company systems and applications to ensure stable operation.
o Troubleshoot and resolve technical issues that arise during operations.
o Ensure operational processes comply with company policies and regulations.
2. Incident and Request Management:
o Receive, categorize, and handle support requests from internal users.
o Manage and track the incident resolution process from detection to resolution.
o Collaborate with relevant departments to quickly address issues.
3. Process Improvement:
o Propose and implement process improvements to enhance efficiency and minimize risks.
o Participate in the company’s continuous improvement projects.
4. Reporting and Documentation:
o Prepare periodic reports on the status of systems and applications.
o Update and maintain user guides and operational documentation.
5. User Training and Support:
o Guide and train internal users on how to use company systems and applications.
o Assist users in resolving system and application-related issues.
• Graduated from University/College, preferably in IT or technical areas…
• 2+ years of experience in application developer, DevOps, IT administrator... preferably in banking or financial businesses;
• Strong understand programming languages & frameworks which are belong to technologies: Java, Web API, .Net Entity Framework is a plus;
• Strong understand object oriented programming (OOP);
• Strong troubleshooting issue skill in complex IT environment;
• Experienced in AWS cloud is a plus;
• Strong management, presentation and negotiation skills;
• Strong analysis & problem resolving skills;
• Strong proficiency in SQL and database management systems (e.g., MySQL, PostgreSQL, Oracle, SQL Server)
• Diligent and willing to learn;
• English (Able to write and read English Document);
| |
FE CREDIT
https://career.fecredit.com.vn/ Tổng số nhân viên: 10.000-19.999
