Our client is eagerly seeking to hire a senior Japanese Restaurant Manager for a luxury Michelin-starred establishment in Hanoi.
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- Provides inspirational leadership, clear vision and direction to team members to ensure delivery of the brand, values and vision, to create an amazing experience for our guests and team members.
- Communicates expectations, recognises performance, and produces consistent desired business results.
- Ensures and provides flawless, upscale, professional and high-class guest service experiences as a role model and expertise in all F&B restaurant related matters.
- Be an exemplary role model in inspiriting team members through strong demonstration of the Brand Culture and Service Philosophy.
- Oversees and manages the daily operations of the designated restaurant and ensures that all team members comply with service standards, departmental policies and operating procedures set by the hotel.
- Ensures consistency in providing luxury quality of service, food and beverage to the guests.
- To keep up to date with the current trends in the competitive market and assist the Executive Chef in the development of the service and menu pricing strategies.
- Is responsible for updating and development of the marketing tools of the service (e.g. menus, special events etc.) in a timely manner.
- Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information.
- Be knowledgeable of the hotel’s offerings, special events or promotions to provide most up-to-date information and accurate information to guests.
- Ensure all team members recognizes the importance of LQA and Forbes standards as to deliver excellent audit and service performance.