[District 12] IT Manager

SUMMARY:

The IT Manager is responsible for overseeing, managing, and ensuring the stable operation of the company's IT infrastructure, including Servers, Workstations, Network, Telecommunication, Systems, Helpdesk, and the Network Operations Center (NOC). This role also involves researching new technology trends and integrating them into the company’s IT development strategy to optimize performance and support business growth.

DUTIES:
IT Infrastructure & Operations

• Manage and oversee the company's IT infrastructure, including servers, workstations, networks, and telecommunications.
• Ensure system security, data integrity, and optimal performance.
• Support and monitor Helpdesk and NOC to ensure IT services are consistently delivered.
• Manage the technology infrastructure for software engineering, including Git, Bitbucket, Jira, Confluence, Jenkins, JFrog, Docker, Kubernetes, Nginx, or their equivalents.
• Design, implement, and maintain network solutions, virtualization (VMWare, Proxmox, Virtuozzo), data backup, and system performance monitoring tools.

IT Strategy & Development

• Develop and implement IT strategies aligned with business objectives.
• Research and propose new technologies to improve efficiency and cost-effectiveness.
• Manage IT budgets, procurement, and vendor relationships.

IT Security & Compliance

• Ensure IT systems comply with security standards, industry regulations, and internal policies.
• Develop and implement security policies, disaster recovery plans (DRP), and business continuity plans (BCP).
• Expert Firewall: Sophos, Fortinet.

Team Management

• Recruit, train, and develop the team to meet business needs.
• Guide, monitor, and evaluate team performance.

Other tasks

• Other duties as assigned by management.
• Willing to take business trips when required

Education requirements

• Degree: University/ College - Major: Information Technology or equivalent certificates.
• Preferred Certifications: ITIL, CISSP, PMP, or equivalent.

Work experience requirements

• At least 5-10 years of experience in IT, covering the above scope.
• Experience in managing the infrastructure of software engineering-related technology stacks/applications (Git, Bitbucket, Jira, Confluence, Jenkins, JFrog, Docker, Kubernetes, Nginx, etc., or their equivalents).
• Experience in designing and implementing network solutions and maintenance.
• Experience in installing, configuring, and supporting network equipment, including routers, proxy servers, switches, firewalls, WAN accelerators, DNS, and DHCP.
• Expertise in virtualization technologies (VMware, Proxmox, Virtuozzo), enterprise backup and recovery procedures, and system performance-monitoring tools.
• Strong working experience with Linux systems (RedHat/CentOS) and Windows Server System, including Microsoft Office 365 management and Active Directory.
• Experience in designing and setting up FreePBX.

Knowledge and skills requirements

• Proficiency in network, server, and data storage management.
• Strong leadership, team management, and talent development skills.
• Strong analytical, problem-solving, and workload management skills.
• Good English communication skills (equivalent to B2 or higher).

JOB BENEFITS

Salary & Bonus:

• Base salary: competitive salary.
• 13th-month salary.
• Performance bonus.

Benefits package:

• PTO per year: 12 days annual leave + 2.5 days off for women.
• Premium healthcare insurance and yearly health check.
• Career growth opportunities with Career Framework and training programs (leadership, problem solving, critical thinking, project management, etc.)
• Internal activities and clubs: Company trip, team building or year-end party, happy Halloween, sports day, football club, badminton club, etc.
• Gift for Tet holidays, Women’s days, birthday, wedding, child birth, etc.
• Professional and diversity working environment.

• Bằng cấp: College
• Độ tuổi: Không giới hạn
• Hình thức: Nhân viên chính thức