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Customer Growth Executive/Specialist

Concung.com - Công Ty CP Con Cưng
Ngày cập nhật: 07/01/2026

Thông tin tuyển dụng

Phúc lợi

  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Nghỉ phép năm

Mô tả công việc

Customer Recruitment

  • Develop ideas and execute initiatives to acquire new customers for Con Cung.

Customer Retention & Loyalty Building

  • Design and implement programs and activities to increase customer engagement, purchase frequency, and repeat buying behavior (Ex: Paid Membership Programs: Pink Plus, Pink Mom,...; Rewards Programs (C- Rewards, Concung Xu; VIP Programs, etc.).

Customer Lifetime Value (CLV) Optimization

  • Leverage customer behavior data and personalization to increase basket value, drive cross-selling and up- selling, and optimize customer lifetime value.

Customer Experience Enhancement

  • Work closely with cross-functional teams (Merchandise, Communication, Online Commercial, Operations, etc.) to continuously improve customer experience across online and in-store touchpoints

Performance Monitoring & Optimization

  • Track KPIs and analyze customer-related metrics (return rate, program engagement, purchase frequency, etc.), and propose adjustments and improvements to enhance overall effectiveness.

Other Assigned Tasks

  • Support additional tasks assigned by the Manager to contribute to the overall objectives of the department.

Yêu cầu công việc

  • Education & Knowledge: Bachelor’s degree in Marketing, Business, Economics, or a related field
  • Experience: Minimum 2 years of experience in customer growth, CRM, or marketing; experience in retail or FMCG is a plus.
  • Strong logical thinking and analytical skills; proficient in Excel;
  • Detail-oriented and well-organized in handling tasks and projects
  • Creative and innovative mindset
  • Ability to multitask effectively and manage priorities
  • Capable of working independently under pressure in a fast-paced environment.
  • Good teamwork and cooperative spirit
  • Flexible and proactive in taking initiative.

Benefit

  • Annual bonus: 2 - 3 months under minimum KPI requirement
  • Fast promotion opportunities based on personal ability
  • Work in a dynamic, open, creative environment
  • Regular training, company team building, birthday bonus

Thông tin khác

  • Bằng cấp: Bachelor
  • Độ tuổi: Không giới hạn
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

Concung.com - Con Cung Joint Stock Company

https://careers.concung.com/ Tổng số nhân viên: 1.000-4.999

Con Cung is the biggest omni-channel company for Mom & Baby with 700 retail stores in Vietnam and plan to have 1,000 stores by 2023 with 1 billion USD... Xem thêm

Customer Growth Executive/Specialist

Concung.com - Công Ty CP Con Cưng