CRM Executive

● Support managers in planning and creating CRM strategies.

● Create emails and other content as part of a wider marketing campaign.

● Answer customer queries and deal with complaints and ensure customer database correct for targeted marketing activities.

● Collaborate with other departments and ensure the CRM strategy works well for every aspect of the business and develop testing strategies to guarantee the most efficient approach.

● Come up with creative ideas, prepare proposals, oversee the production process & execution, and report the results to the people in charge.

● Responsible for managing CRM systems and customer-related platforms.

● Attend physical and virtual events, gain insights for business, schedule events for business.

● Manage daily customer surveys by phone on customer satisfaction (Sales & After-Sales).

● Other assigned tasks by the line manager.

●       Bachelor’s degree in Marketing, Business Administration, or a related field.

●       At least 1-3 years of marketing-related experience, preferably in a similar industry.

●       Familiarity with systems for CRM or other CRM applications.

●       The ability to meet tight deadlines and good time management skills.

●       Teamworking and good communication skills.

●       Commercial awareness, good analytical skills.

●       Detail and person oriented.

●       Excellent writing and communication skills.

• Bằng cấp: Bachelor
• Độ tuổi: Không giới hạn
• Hình thức: Nhân viên chính thức
• Thử việc: 02 months
• Thời gian làm việc: 08 hours/day, 5.5 days/week
• Đồng nghiệp: Professional, dynamic & open working environment.
• Phúc lợi:

  - Salary + quarter bonus + 13th Salary.
  - Mobile and transportation allowance.
  - Premium Healthcare package for yourself and family.
  - School fee allowance for 2 kids.
  - Social, medical & unemployment insurance as per Labor Law.
  

• Phụ cấp khác: Other in accordance with Company.
• Ngày nghỉ: 1.5 days/week.