Xin chào!

Tìm những job khác

Tìm việc làm trực tiếp

Assistant Account Manager

Grab Vietnam
Ngày cập nhật: 21/05/2018

Thông tin tuyển dụng

Mô tả công việc

Get to know the Role:

To assist the Head of Sales in:

  • Structure merchant incentive programs to manage merchant churn rate.
  • Work with merchants to increase transactions through incentive programs.
  • Manage merchant relationship post acquisition and provide EOD reports to selected merchants.
  • Work closely with internal teams to coordinate marketing campaigns and resolve merchant queries.
  • Upsell existing/future products to merchants.

Traits required to excel in this role:

  • Strong relationship management and communication skills. Strong analytical skills, data and target driven individual.
  • Structured individual and responsible individual.


The day-to-day activities:

  • Acquisition: Onboard merchants that have been acquired and improve the onboarding process to increase efficiency.
  • Retention: Work closely with the Head of Sales to set up and improve merchant incentive programs to increase merchant transactions.
  • Upsell: Introduce GrabRewards (loyalty program) to selected merchants as a form of retention and marketing exposure for merchants.
  • Prior experience in budget management is a plus point.
  • This role requires the individual to work well with internal and external parties.
  • Have managed a team of 5 minimum previously.


The must haves:

  • 5 years working experience in relationship management and operations.
  • Comfortable with Microsoft Office (words, power point and excel).
  • Advance Excel and PowerPoint skills is a plus.
  • Experience in dealing with external and internal parties.
  • Experience in business operations.
  • Have managed a team of 5 previously.
  • Responsible for business targets.

Giới thiệu về công ty

Grab Vietnam

Việc làm tương tự