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Application Coordinator

Savills Vietnam
Ngày cập nhật: 06/08/2025

Thông tin tuyển dụng

  • Nơi làm việc: Hồ Chí Minh

    Mức lương:

  • Ngành nghề: Bất động sản

    Hạn chót nộp hồ sơ:

  • Cấp bậc: Nhân viên

    Kinh nghiệm:

Phúc lợi

  • Laptop
  • Chế độ bảo hiểm
  • Phụ cấp
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Nghỉ phép năm

Mô tả công việc

POSITION OVERVIEW – The Application Coordinator role is responsible for ensuring stable operation of business applications across departments. This includes collecting user incidents, managing change requests, working closely with the regional IT team, and providing user onboarding and support to enhance system adoption and performance.

RESPONSIBILITIES:

  • Collect and track incidents, change requests, and user feedback from internal stakeholders.
  • Liaise with the regional IT team for troubleshooting and implementing system enhancements.
  • Provide onboarding support and conduct Q&A sessions for new users.
  • Deliver first-line support for core business applications (CRM, ERP, finance tools.
  • Maintain clear and organized documentation, including known issues and FAQs.
  • Participate in testing (UAT) and coordinate rollout activities with stakeholders.
  • Monitor system usage trends and propose usability improvements.

Yêu cầu công việc

REQUIREMENTS:
1. Experience:

  • At least 1 year of relevant experience in Application Support, IT Helpdesk, or Business Analyst roles.
  • Experience with CRM systems (e.g., Salesforce, Microsoft Dynamics, or custom CRM) or familiarity with the finance domain is a plus.

2. Skills:

  • Excellent verbal and written communication in English.
  • Familiarity with ticketing systems (e.g., Jira, DevOps, Clickup…) and user feedback management.
  • Strong troubleshooting and analytical thinking skills.
  • Ability to work independently and collaborate in a cross-functional team.
  • Organized, detail-oriented, and customer-centric.

Thông tin khác

  • Bằng cấp: Bachelor
  • Độ tuổi: Không giới hạn
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

Savills Vietnam

https://www.savills.com.vn/ Tổng số nhân viên: 1.000-4.999

Savills Vietnam was established from 1995 with two main offices in Ho Chi Minh City and Ha Noi. Our scale gives us wide-ranging specialist and local knowledge,... Xem thêm