Main Purpose:
District Manageris responsible for multiple retail stores (up to 10 stores) within a designated geographical area. He/She is expected to conduct weekly store IMPACT visits with the BIG 4 training and development tool to ensure continuously training/development on his/her team with ALDO operation standard. Supports HOS in all essential duties and responsibilities necessary for the efficient operations of the business. The purpose of the job is to ensure that assigned stores are running smoothly and efficiently, and that sales targets are being met.
Key Accountabilities:
1. PEOPLE: Ensure strong team structure, coaching culture, and talent pipeline through strategic selection, development, and leadership support.
- Set goal and follow up with team, focus on Big 4 and tailored strategies per store to align team objectives with organizational priorities
- Network and recruit qualified SM/SMIT; ensure correct headcount in all stores to optimal staffing levels across all stores to maintain operational efficiency.
- Apply coaching & training process per ALDO Academy standard by monthly 1:1 coaching.
- Conduct buddy store visits to align on behavioral opportunities and action plans.
- Use SMART approach to coach Department Leads on analyzing results and setting action plans.
- Train the trainer via Monthly Manager Meeting: focus on key message and action plans.
- Review Networking list and collaborate with HR for branded recruitment events.
- Remove underperformers with no improvement and recognize leadership talent based on seasonal performance.
2. ACHIEVE APPROVED SALES & PRODUCTIVITY TARGETS: Achieve approved sales & productivity targets by applying ALDO's retail best practices and monitoring key metrics.
- Develop strategies aligned with brand message and in-store execution (Product, MKT, VM, Ops).
- Conduct IMPACT store visits weekly (4-5/week) using BIG4 & Store Agenda tools.
- Drive performance via training on conversion, AOV, IPT, SC, Acc, etc.
- Set individual store productivity goals and track improvements.
- Review top/bottom performers monthly and share best practices.
- Analyze sales reports to capitalize on trends.
3. CUSTOMER SERVICE: Deliver consistent G.O.L.D standard across all stores with a strong in-store environment and service behavior.
- Ensure G.O.L.D customer service standards are met.
- Monitor store environments (music, lighting, cleanliness).
- Resolve customer complaints with urgency and solution-focus.
- Reinforce service standards through 1:1s and store visits.
4. STORE OPERATIONS: Ensure store operations are compliant, efficient, and aligned with company policies.
- Conduct at least 4-5 store visits per week; support training and execution via BIG4, MBO, Store Agenda.
- Ensure Store Operations Manual is applied per ALDO standards.
- Submit timely and accurate regular/ad-hoc reports.
- Approve store schedules 2 weeks ahead; ensure optimal manning per traffic trend.
- Continue managing home store and be present during peak hours.
5. PRODUCTS & BRANDING: Maximize product sell-through and ensure consistent brand representation across all stores.
- Ensure stores meet AGI VM Standards and visual execution.
- Assist store managers in inventory management, including seasonal readiness.
- Monitor and manage product performance per store profile.
- Align VM updates and specific judgment calls per store; set timeframe and results to measure.
- Support stores on implementing marketing campaigns and brand moments.
