Objectives
We are looking for an experienced Account Manager who can independently manage complex IMC projects and client portfolios, and be able to oversee multiple projects, address key issues promptly, and ensure timely, high-quality delivery while meeting client objectives and profitability goals.
Job Description
- Project Management:
- Leading the Integrated Marketing Communications (IMC) projects from planning to execution, ensuring seamless coordination across multiple solutions & channels.
- Leading the pitching process from end to end, ensuring timely delivery and quality of proposals while delivering tailored solutions that meet clients’ specific needs.
- Overseeing content creation and asset production for media channels, ensuring consistency in quality standards across all touchpoints.
- Collaborating closely with creative, media, and strategy teams to develop comprehensive IMC plans that drive KPI. .
- Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time and on budget, while achieving the expected profit for the company.
- Managing vendor relationships and third-party service providers to ensure timely and effective delivery of assets and services for the IMC project.
- Manage account team to deliver multiple projects effectively (from onboarding to ongoing execution).
- Implement performance management practices, processes and measures.
- P&L Management:
- Responsible for planning team’s P&L, monitoring, managing and ensuring the team’s delivery of the planned P&L target.
- Client Leadership/Engagement:
- Joining and winning client pitching projects independently.
- Act as a senior client representative: responsible for developing and maintaining relationship with client’s key decision makers, understanding client’s needs and objectives, ability to provide insightful advice to senior clients and promote the expansion of business.
- Proactively building & developing strong relationships with client project decision makers & acting as the main point of contact between client & agency to share knowledge and skill set.
- Team Management:
- Leading a team of 3-4 people throughout the end-to-end client serving process.
- Providing clear roadmap, guidance and individual coaching and feedback stretching to achieve goals.
- Support Account Director in recruiting and developing Account Executives, providing frequent training and coaching for Account Executives.
