BENEFITS:
- Fully enjoy social insurance, health insurance, and other benefits in accordance with the provisions of the Labor Law and the Company's benefits
- 13th month salary depend on company revenue and many other attractive forms of bonus
- Provide complete equipment to serve the job
- Culture allows to maximize the abilities and creativity of personnel
- Full salary for 2 month probation
- Entertainment (for Officer)
YOUR JOBS:
1. Client Management & Relationship Building
- Act as the main point of contact for assigned accounts, ensuring clear communication and timely resolution of client needs.
- Build and maintain long-term, trust-based relationships with clients to foster retention and loyalty.
- Collaborate with the Account Manager to implement strategies that enhance client satisfaction and account performance.
2. Factory Coordination & Regional Order Execution
- Work closely with factory teams to align production schedules and ensure timely delivery of client orders.
- Export and manage purchase orders (POs) for regional and international accounts, ensuring accuracy and adherence to company standards.
- Monitor production timelines and coordinate with logistics to address potential delays, maintaining transparency with clients.
3. Operational Excellence & Account Support
- Maintain accurate and up-to-date records for client accounts, including orders, preferences, and performance metrics.
- Oversee order processing, invoicing, and payment tracking to ensure smooth and accurate transactions.
- Coordinate with logistics to ensure inventory availability and timely shipment of client orders.
- Support reporting efforts by generating performance and market trend analyses to inform strategic decisions.
4. Product & Merchandising Support
- Manage and update client-facing product information, ensuring alignment with brand standards and promotional activities.
- Provide client feedback to internal teams, including Product Development and Marketing, to improve offerings and experiences.
- Assist with creating tailored proposals and promotional plans to drive upselling and cross-selling opportunities.
