Transportation PMO – Warehouse Projects, Senior Associate

• Own warehouse-related projects end to end: define the problem, size it, design the solution, align stakeholders, roll it out, and track whether it worked.
• Work on processes such as inbound and outbound flows, sorting, scanning, loading and unloading, parcel handover, cross-docking, and dispatch, focusing on productivity, accuracy, and visibility.
• Partner with internal teams (Warehouse Operations, OPEX, Transportation, Product, Finance) and external solution providers to get changes adopted on the ground, not just agreed in meetings.
• Translate operational pain points into clear product requirements; work with Product and Tech on solution design, testing, rollout, and post-launch improvements.
• Spend time on-site at warehouses, sorting centers, and transit hubs to understand how work actually happens, and use that to check what the data says.
• Turn messy problems into clear recommendations for management: root cause, options, trade-offs, cost, and impact.
• Turn one-off fixes into things that scale: SOPs, digital workflows, tracking tools, dashboards, training materials, and system requirements.
• Plan operational and system readiness for peak campaigns, new sites, and other demand spikes.
• Contribute to the warehouse digitalization roadmap: what to fix, in what order, and why.
• Do other tasks as assigned by the Company from time to time.

Yêu cầu

• Bachelor's degree in Business, Economics, Supply Chain, Logistics, Engineering, Information Systems, or a related field.
• 3–5 years of experience in consulting, strategy and operations, program or project management, digital transformation, or operations at a logistics or e-commerce company.
• A track record of taking cross-functional projects from idea to rollout, with results you can point to.
• Strong analytical and problem-solving skills; very good with Excel/Google Sheets. SQL, BI tools and hands-on use of AI tools are a plus.
• Able to switch altitude: from a management review to a warehouse floor or a raw data pull in the same day, without losing the thread.
• Good stakeholder management, including with Product, Tech, frontline Ops, and external solution providers; comfortable driving alignment and follow-through.
• Clear, concise communication in Vietnamese and English, written and spoken.
• Experience with warehouse operations, WMS/TMS, workflow digitalization, or process improvement is a strong advantage.
• Willing and able to travel to warehouses, hubs, and provinces for onsite work.